3CX VoIP Specialist with proficiency in V20

• About 13 days ago
• Fixnhour Escrow Protection

Are you a VoIP expert with specialized expertise in 3CX VoIP Software? We are seeking a highly skilled 3CX professional who can demonstrate advanced proficiency in 3CX and independently handle complex VoIP solutions.

Required Skills:

In-depth knowledge of the new Call Flow Scripting in 3CX V20 Update

Expertise in designing and managing advanced call flows

Strong troubleshooting skills for resolving complex VoIP issues

3CX certifications are a plus but not mandatory

Your Responsibilities:

Providing high-quality customer support from 7 AM to 5 PM GMT+1

Independently managing 3CX-related issues and sharing knowledge with colleagues

Ensuring a professional, efficient, and structured approach to problem-solving

Application Process:

To apply, submit the following:

1. An advanced call processing script (pre-made 3CX scripts are not allowed). This is a technical test to assess your proficiency in the latest 3CX functions. Choose one of the following script examples and submit your custom solution:
2. 
   

a)       The script should include that every Tuesday from 2 PM to 6 PM, the WAV prompt Tuesday.wav is played on the DID main number +49123456789, unless a global holiday is defined for that day in the department. In that case, the holiday prompt takes priority.

b)      The script should include the following: By pressing a BLF key on a Yealink desk phone, it must be possible to adjust the call behavior during business hours so that calls in the queue are no longer received but are instead forwarded to the voicemail used outside business hours. With another press of the button, this setting must be reversible.

2. Your current resume
3. 
   
4. A short description outlining: your specific 3CX skills and experience, your troubleshooting approach, your work methodology

Incomplete applications will not be considered, and we will not respond to such submissions.

Important Notes:

Only apply if you meet the requirements and possess a high-level qualification in 3CX, with extensive knowledge of V20.

Shortlisted candidates will undergo an additional technical assessment to verify their expertise.

Job Details:

• Full-time (8 hours/day, 40 hours/week)
• Hourly rate: $10
• Monthly salary: $1,730

We look forward to receiving your application!