Customer Research Analyst

• About 10 hours ago
• Fixnhour Escrow Protection

A Market & Customer Research professional is responsible for collecting, analyzing, and interpreting market and customer data to support business decision-making. The role focuses on understanding customer behavior, market trends, competitive landscapes, and user needs to help organizations improve products, services, and marketing strategies.

Key Responsibilities:

• Conduct market and customer research using qualitative and quantitative methods

• Analyze customer behavior, preferences, and feedback

• Identify market trends, opportunities, and competitive insights

• Design surveys, interviews, and focus groups

• Prepare research reports and present actionable insights

• Collaborate with marketing, product, and strategy teams

Core Skills Required:

• Market research methodologies and data analysis

• Survey design and customer interviewing techniques

• Data interpretation and reporting skills

• Knowledge of analytics and research tools

• Critical thinking and problem-solving abilities

• Strong communication and presentation skills